Chatbots
Can an AI chatbot answer questions on my website and social media?
Short answer
Yes. It works on your website and across your Facebook and Instagram messages, answering the questions you get asked every day in your words, at any hour — then passing the genuine enquiries to you with the details already gathered.
It knows your business, not the internet's
This isn't a generic bot guessing. We set it up with your answers: your service area, your hours, what you do and don't take on, roughly what things cost, how quickly you can usually get out.
So when someone asks whether you cover their suburb at eight on a Sunday night, they get your answer, not a form and a promise.
The DMs you're not getting to
Most small businesses have an Instagram or Facebook page quietly collecting messages that nobody answers for a day or two. Those aren't followers. They're people who wanted to buy something.
Handling them in the same place as your website enquiries means every way a customer chooses to reach you gets the same instant answer — and you stop having three inboxes you feel guilty about.
It sorts the real ones from the rest
Not every enquiry is a job. Plenty are out of your area, outside what you do, or just pricing up a project for next year.
It asks the questions you'd ask, then sends you a summary of what they want and whether it's worth your time. You spend your evening on the ones that are ready to book instead of typing the same four replies you typed yesterday.
It hands over when it should
Anything unusual, complicated, or that it isn't confident about goes to you with the conversation attached, so you pick it up knowing exactly what's already been said.
And if someone wants to speak to a human, that's not a fight. It's the point.
Stop losing jobs to a missed call.
Tell us what's eating your time and we'll show you exactly what we'd automate first.